Silver Rents LLC, DBA Silver Rental, its rental and other rental-related businesses, business affiliates, and subsidiaries, (together “Silver Rental”, "We", "Us", and "Our") respects the privacy rights of Our customers and We are committed to protecting your privacy. This Privacy Policy (the "Policy") explains Our data handling practices as a "Controller" with regard to your Personal Data, as well as your rights associated with your Personal Data. This Policy was last materially updated on January 1, 2023.
Our goal is to provide Our customers with excellent services. We aim to comply with all privacy laws that apply to the data We collect and use. This policy is subject to compliance with local law. Where this policy provides a higher standard than local law, this policy will control how Silver Rental handles your Personal Data. By providing your Personal Data to Us, our designated service providers, or other third parties as noted within this Policy, you consent to our use and disclosure of your data for the operational and other purposes listed in this Policy.
1. SCOPE & CONTROLLERS
Silver Rental and its specific rental business affiliates and subsidiaries are data controllers for purposes of this Policy. This Policy covers the information We collect about you in connection with Our vehicle rental business, which does, or can be used to identify you as an individual (“Personal Data”). It does not apply to information that cannot reasonably identify you as an individual. For example, but without limitation, aggregated anonymous data, computer operating systems, aggregated preferences, vehicle identification numbers, etc. are not Personal Data. Our websites are not directed to individuals under the age of 13, and We do not knowingly obtain Personal Data from such individuals.
2. DATA COLLECTION (WHAT & HOW)
We, both directly and through Our service providers, business partners, discount sponsors, advertisers, and booking channel providers, collect Personal Data that you provide on Our websites, on third-party websites, on applications, and offline in connection with any inquiries, reservations, rentals, purchases, or services. Information collected about your use of Our websites, applications, or other websites may be combined with personal or other information about you from other online or offline sources. We also will collect Personal Data across all the devices you use to access websites or applications of Us and Our designated service providers.
Providing your Personal Data to Us may be required due to a legal obligation which could be a statutory or contractual obligation, may be on a voluntary basis or may be necessary for us to enter into the contract with you, depending on the purposes for which we collect and use your Personal Data as set out in this Privacy Statement. However, if you do not provide your Personal Data to Us this may result in disadvantages to you, e.g. we may not be able to provide certain products or services to you. However, unless otherwise stated, not providing your Personal Data will not result in legal consequence for you.
Do not provide information about others unless you are authorized to do so and have obtained consent to have all information used, disclosed, and transferred in accordance with this Privacy Policy. By submitting information about others, you represent and warrant that you are authorized to do so and that you have received authorization from the person about whom you are providing the information and that person has consented to have all information used, disclosed, and transferred in accordance with this Privacy Policy.
1. TYPES OF INFORMATION COLLECTED: The types of information collected regarding you and your interactions with Us may include, but is not limited to:
Personal Information Technological Information Rental Information
Your name, IP address, Payment card information,
Email address, Device ID, Video of you and
interaction with Us,
Phone numbers, IP address, Membership organization
(including cell and home), number,
Residency address, Browser type; Frequent flyer number,
Date and place of birth, Language; Loyalty program,
Gender, Operating system; Organizational affiliations,
Age, Geo-location data; Employee ID number,
Passport number, Location from which you Employer name and
accessed Our websites; contact information,
Driver’s license or other The specific webpages visited; booking location,
ID photograph,
Credit score and history, The date and the time of a visit; Rental or purchase location,
Criminal history, The websites you visit Return location,
immediately before/after;
Background Links you click within Our Geographical areas visited,
websites; Preferences and usage
The functions you use on Our information,
websites;
Any reservations, updates, Charges incurred,
purchases, or other transactions
through Our websites;
The data you view or download Purchase prices and details,
from Our websites; and
The number of times you view Itinerary information,
advertisements Data related to claims
Sensitive Data: We, both directly and through our service providers, business partners, discount sponsors, licensees, advertisers, and booking channel providers, may collect certain Personal Data that constitutes sensitive data in some countries, such as data about health conditions or membership of a trade union. Depending upon applicable local law. We may be unable to process such sensitive data without your consent. Data about your health conditions is regarded as sensitive in many countries. If you ask Us to accommodate a disability, such as by provision of hand controls, or if there is an accident and We need to work with insurance and claims management companies relating to any injury you may incur, We may need to process data about your health conditions. Please note that if you wish to rent with Us or Our licensees and need to provide sensitive data, we will use that sensitive data for Our operational uses as described in this Privacy Policy, subject to your consent where required under applicable law.
2. METHODS AND SOURCES OF COLLECTION: We, both directly and through Our service providers, business partners, discount sponsors, licensees, advertisers, and booking channel providers, may collect your information through a variety of methods. These methods may include, but are not limited to:
On Line Off Line
Our official third-party social network pages;
Your computer’s web browser;
Third-party social networks;
Telematics devices;
Call recordings
Video recordings
Our websites;
Calls to or from Our reservation, customer service, emergency road-side assistance, customer contact;
Interaction with Our various licensees, affiliates, and subsidiaries, including car sales and other businesses;
In-person at rental locations;
In-vehicle or in-equipment technology or through other telematic devices;
When you join Our membership programs;
In connection with a reservation (even an abandoned or interrupted reservation);
A rental of a vehicle or equipment, or your purchase of a vehicle or equipment;
Reservations you make with Us through licensees, travel agents or brokers, online or in-person;
Transactions you complete with Us, Our licensees, and agents including options you take, charges you incur and any incidents or accidents that may occur;
CDP Sponsors or sponsors of promotion codes, affiliation, or special discount codes;
Consumer reporting agencies;
And other companies that have business relationships with Us, such as Our licensees, affiliates and business partners, including airlines, hotels, and insurance companies.
Claims Management service providers (either affiliated directly with Us, or operated by a third-party)
3. UTILIZATION OF COOKIES AND OTHER ELECTRONIC TOOLS: We and Our service providers, business partners, discount sponsors, advertisers, and advertising servers may place, view, or use "cookies", web server logs, web beacons, pixel tags, or other electronic tools to collect statistical and other information about your use of Our websites and other websites. We and the parties with which We work, as described in this Privacy Policy, may use the information collected for the purposes described in this policy, or as allowed by law; either on behalf of Us or third parties; including operational changes, research, analysis, to better serve visitors to Our websites (such as by enabling log-in, providing access to certain sections of websites, providing customized content, or presenting online advertising tailored to you or your interests as described further below), to compile aggregate and anonymous information about usage of Our websites and other websites, other statistics, and more. If you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information.
4. WEB ADVERTISING: We, Our designated service providers, or third-party advertisers or their advertising servers, may place or recognize unique cookies on your computer or use other electronic tools in order to help display advertisements that you see on Our websites or on other websites. Information about your visits to, and activity on, Our websites and other websites, is used, alone or in combination with other information, to display on your device screen advertisements that may be of particular interest to you. We may use web beacons, pixel tags, or other such technologies provided by third-party advertising companies, to help manage and optimize Our online advertising and product performance. These technologies enable Us to recognize user visits to our websites, and to learn which banner ads bring users to Our websites. As the internet and other eCommerce channels continue to develop. We may deploy and utilize different types of technologies to collect data regarding your visit or usage.
5. VEHICLE MANUFACTURERS: Please note that the rental vehicles you operate may collect personal information about you. We are not responsible for these activities, and such collection (and use) is subject to the vehicle manufacturer’s policies and notices.
3. PURPOSES FOR PROCESSING
4. DISCLOSURES TO AFFILIATES AND THIRD PARTIES
6. COOKIES AND ONLINE ADVERTISING CHOICES
Many browsers are set to accept cookies by default. You may be able to set your browser to disable cookies, or alert you when cookies are being sent. Many mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device.
The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies, or disable the collection of geo-location data.
You need to set each browser, on each device you use to view websites. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of Our websites or other websites will not function properly, and the advertising you receive when you visit Our websites or other websites may not be tailored to your interests. We may not respond to a web browser’s “do not track” signal, or other mechanism that indicates a request to disable online tracking of individuals who use or visit Our websites.
Our designated service providers assist Us with advertisement display functions and related analytics for Our websites. To view information or opt out of Google Analytics for Display Advertising, please click here. Note that even if you exercise choice for targeted advertising, you will still receive general online advertising. Information regarding you and any interactions with Us may be collected and utilized to provide you with targeted advertising on the web.
With regard to mobile apps, any app’s collection and use of Personal Data that is materially different from what’s described in this Policy will be supplemented by an individual Privacy Policy that will require acceptance for that specific app.
In addition to the options provided by your mobile operating systems, you may opt out of the collection of information on mobile apps as follows:
6. SECURITY
We use reasonable administrative, technical, personnel, and physical measures (a) to safeguard Personal Data against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of your Personal Data. To help Us protect your privacy, you should maintain the secrecy of any logon IDs and passwords, Member numbers, or other identifiers or credentials you may have set up or were provided with in connection with your participation in or use of Our products, services, or websites.
As you may be aware, there is no completely secure method of transmitting or storing data. Although their physical characteristics are different, postal mail, telephone calls, text messages, faxes and transmissions over the Internet or wireless networks all present possibilities of loss, misrouting, interception and misuse of the data that is transmitted. If you have reason to believe that any account with Us is no longer secure, you must immediately contact Us.
We try to strike a balance between the security of your data and your convenience. As a result, We may sometimes use a method of communication that is less secure than a less convenient alternative. For example, but not limitation, We may send you an e-mail or a text message in unencrypted form (i.e. instantly readable) because many of Our customers are unable to access encrypted (i.e. coded) e-mail or messages. This means that Our message, if misrouted or intercepted, could be read more easily than encrypted messages. Such messages may contain Personal Data. Please do not include confidential information, such as your credit card number or account passwords, in any e-mail or text you send to Us or on any posting you make to a public area of a third-party social network page, especially since any such posting immediately becomes public. For a more secure way to communicate with Us over the Internet, please click on the “Contact Us ” link on any of Our websites.
7. DATA RETENTION & INTEGRITY
We retain personal data about Our customers for as long as necessary for the purposes for which it was collected, or unless otherwise allowed by law. Information is stored and accessed in various locations, and cloud services and storage may be utilized. Servers which store information are primarily located in the United States, although storage may occur in other locations as well.
8. ACCESS, CORRECTION, SALE PROHIBITION & PORTABILITY
To access, review, or update your Personal Data covered by this Privacy Policy, please contact Us at the details set out in the “Contact Us” section below. While We will make reasonable efforts to accommodate your request, We also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws. If you are a member of one of Our membership or rewards programs, you may update your member profile by logging into your applicable member profile. You can make a request to us to exercise any of these rights by contacting Us at the at the details set out in "Contact Us" section below.
9. RIGHT TO BE FORGOTTEN:
We may retain your Personal Data as is necessary to fulfill the purposes for which the Personal Data was collected. We may also retain this Personal Data as required by law or contract, in order to fulfill Our legal obligations and protect Our legal rights. However, once the purpose for the collection is no longer valid, and there is no legal reason for Us to retain your Personal Data, you may request Us to delete your Personal Data. You may make this request by contacting Us via the mechanism provided below in the “Contact Us” section of this Policy. If We are unable to delete your Personal Data due to one of the reasons described in this Policy. We will provide you with the reason We are unable to fulfill your request.
10. CALIFORNIA RESIDENTS:
California's "Shine the Light" law - Civil Code section 1798.82 - permits residents of California to opt-out of disclosure of Personal Data to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your Personal Data with third parties for marketing purposes at any time by submitting a request in writing to Our contact address below . Please note that this opt-out does not prohibit disclosure made for non-marketing purposes . California law also permits residents of California to request and obtain from Us once per calendar year, free of charge, a list of (i) the third parties (if any) to which Personal Data was disclosed for their direct marketing purposes in the prior calendar year and (ii) the categories of Personal Data disclosed to those third parties.
Under the California Consumer Privacy Act (“CCPA”), you have the right to request certain information regarding the Personal Information We have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which We may not be able to comply with your request pursuant to the CCPA, including when We cannot verify your request and/or when there is a conflict with Our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case. If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom We have shared that Personal Information; and (4) the business purpose for collecting that Personal Information, email to silverrental@outlook.com.
If you would like to request the specific pieces of Personal Information We collected about you, email to silverrental@outlook.com. and submit to make a request for information that We will then verify.
If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of Personal Information sold; (3) the categories of third parties to whom the information was sold; and (4) the categories of Personal Information that were disclosed for a business purpose email to silverrental@outlook.com submit to make a request for information that We will then verify.
You have the right to request that We delete certain Personal Information that We have collected. Please note that there are circumstances in which We may not be able to comply with your request pursuant to the CCPA, including when We cannot verify your request and/or when there is a conflict with Our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.
If you would like to request that We delete your Personal Information pursuant to the requirements of the CCPA, email to silverrental@outlook.com and submit to make a request for deletion that We will then verify. You have the right to request that We do not sell Personal Information that We have collected. If you exercise that right, please note that pursuant to the CCPA We may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, We will provide you with the necessary instructions.
If you would like to request that We do not sell your Personal Information pursuant to the requirements of the CCPA, email to silverrental@outlook.com and submit to make a request for deletion.
11. COMPLAINTS
Please contact Us as specified below if you have any questions, need access to your Personal Data, or otherwise need assistance. We also are responsible for third-party agents that are processing such data on our behalf, unless we prove that we are not responsible for the event giving rise to the damage. We are also subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to the Framework. Should you have a concerns or complaints about the handling of your Personal Data being in violation of this Privacy Policy, you may contact us directly via the methods described below in the “Contact Us” section. We will work to respond and resolve your complaints in an expeditious manner. If you are unable to satisfactorily resolve your concerns with us, you may contact the FTC with your concerns.
12. CONTACT US
Please contact us by emailing tosilverrental@outlook.com or writing to the address below if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.
Silver Rental
Attention: Legal-Privacy
1775 Hwy 180 E
Silver City, NM 88061
13. CHANGES
We reserve the right to change this Privacy Policy at any time for any reason by posting revisions on this Webpage or on applicable apps or other sites. Such changes will be effective upon posting, but will not apply retroactively. Whenever We make a material change, We will note the date of such update in the introductory paragraph above, and post a note on the home page of our applicable websites.
We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first providing you with notice.
You have the right to request certain information regarding the Personal Information We have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which We may not be able to comply with your request pursuant to the CCPA, including when We cannot verify your request and/or when there is a conflict with Our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.
If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom We have shared that Personal Information; and (4) the business purpose for collecting that Personal Information, email to silverrental@outlook.com.
If you would like to request the specific pieces of Personal Information We collected about you, email to silverrental@outlook.com and submit to make a request for information that We will then verify. If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of Personal Information sold; (3) the categories of third parties to whom the information was sold; and (4) the categories of Personal Information that were disclosed for a business purpose, email to silverrental@outlook.com.
14. RIGHT TO OPT-OUT
You have the right to request that We do not sell Personal Information that We have collected. If you exercise that right, please note that pursuant to the CCPA We may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, We will provide you with the necessary instructions. If you would like to request that We do not sell your Personal Information pursuant to the requirements of the CCPA, email to silverrental@outlook.com you can submit to make a request for deletion. If you use an authorized agent to submit your request to opt-out, We will request that the agent provide Us with proof that the, she, or it has been authorized by you to act on your behalf. The CCPA requires you to provide the authorized agent written permission to exercise your rights under the CCPA. If you opt-out of the sale of your Personal Information, we will wait at least 12 months before asking you if We may sell your Personal Information. You have the right to opt-in to the sale of your Personal Information after you have opted out. If you would like to opt-in to the sale of your Personal Information, email to silverrental@outlook.com. Opting-in is a two-step process in which you will first clearly request to opt-in, and then separately confirm that choice.
Copyright © 2024 SILVER RENTAL - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.